Meet our office administrator Natalie and learn about her role

February 3, 2020

Our people are everything at Silver Star Cleaning so we wanted to highlight the staff members who allow us to keep going from strength to strength but maybe don’t get the recognition they deserve.  Without our office administrator, Natalie, we couldn’t organise ourselves efficiently and provide the service our customers have come to expect so we wanted to introduce you all to Natalie and her role at Silver Star Cleaning.

Why the Job at Silver Star Suits Her

After working for EDF Energy for 17 years and then taking up a role with Brighton Council, Natalie had to take some time off work to care for her stepson who had sustained a serious injury after an accident.  This meant she had oodles of experience in customer care and administration but needed a job she could fit around her important family commitments.  She saw the job with Silver Star advertised on Facebook and thought it would be ideal for her circumstances.  A year later, she is finding the job every bit as convenient as she had hoped as the Silver Star ethic is to operate like a family and make sure everyone’s needs are catered for as far as possible so her hours are organised to fit in with her family life.

Why She Likes Working Here

Aside from the convenience of working hours that fit in with her family commitments, Natalie also feels like she’s appreciated here (she is, obviously) as we are a company that cares about our staff.  Because of our friendly and caring atmosphere, our team feel relaxed and comfortable so we can have a bit of a laugh and Natalie even states that she has a laugh with us every day.  Believe it or not, there are also lots of interesting opportunities to be had while working for us too.  We clean lots of interesting places and Natalie was pleased to help out with a recent job in the Sealife Centre so she could get a look at the place out of the usual tourist-filled context.

A Bit About Natalie

Natalie’s whole life is her home and her family so we’re delighted that her job with us allows her to take the time she needs to care for them.  She said her favourite thing to do is spend time at home with her family and if she had three wishes, she’d wish for health and happiness for her family, never to need to worry about money and to have limitless wishes.  Very sly, that last one!

Whether it’s organising appointments, making sure all the paperwork is in order, dealing with queries or ensuring all our work is properly scheduled and everything is organised, we can rely on Natalie to do all the essential administration work that keeps our business running the way it should.  If you would like to know more about the services we offer businesses and homeowners, please call us on 01273 273 999 or email and Natalie will be happy to answer all your questions (because she’s helpful like that!).